Privacy Policy


HBI Office Plus (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information when you visit or interact with our website:

a. Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed through secure third-party gateways)
  • Account login credentials (if you create an account)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited, time spent on pages
  • Referring URL
  • General location (city/region)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer service and support
  • Send order confirmations and status updates
  • Improve our website, services, and shopping experience
  • Communicate marketing and promotional offers (with your consent)
  • Prevent fraud and ensure the security of our website
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share information with third parties in the following cases:

  • Service Providers: Partners who help operate our website (e.g., hosting, payment processors, logistics).
  • Legal Requirements: When required by law or to protect our legal rights.
  • Business Transfers: In the case of a merger, acquisition, or asset sale.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content and ads. By continuing to browse our site, you consent to our use of cookies.

a. Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for core website functionality such as shopping cart and checkout. These cookies are always enabled.
  • Analytics Cookies: Used to collect data on site usage to help us improve performance and user experience.
  • Third-Party Cookies: Set by external services we use for advertising, embedded media, or social sharing. These third parties may track your activity across other websites.

You can manage your cookie preferences at any time via our Cookie Settings page.

For more information, please see our Cookie Policy.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To make any of these requests, please contact us at [Insert Contact Email].

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain your personal information only as long as necessary to provide services and fulfill transactions, or as required by law.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be indicated by an updated “Last Updated” date. Your continued use of the site constitutes your acceptance of the updated policy.

Cookie Consent Policy


This Cookie Policy explains how HBI Office Plus (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit or interact with our website. This policy should be read alongside our Privacy Policy.

By using our website, you agree to our use of cookies as described below.

1. What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. They help the site recognize your device and store some information about your preferences or past actions.

Cookies can be “first-party” (set by our website) or “third-party” (set by external services used on our site).

2. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core features such as:

  • Adding items to your cart
  • Securing your account login
  • Processing payments

These cookies are always active and cannot be disabled.

b. Analytics Cookies

These cookies help us understand how visitors interact with our website. They collect information like:

  • Which pages are visited most often
  • How long users stay on each page
  • Whether users experience any errors

We use this data to improve the performance and usability of our site.

Examples: Google Analytics, NetSuite SuiteAnalytics

c. Functional Cookies

These cookies enable the website to remember your choices, such as:

  • Language preferences
  • Region selection
  • Previously viewed items

They enhance your shopping experience but are not strictly necessary for site function.

d. Marketing & Third-Party Cookies

These cookies are set by third-party providers and may be used to:

  • Deliver targeted advertisements
  • Enable social media sharing and integrations
  • Track user engagement across different websites

Examples:

  • Facebook Pixel
  • Google Ads (Remarketing)
  • Embedded YouTube or Vimeo videos
  • Social media plugins (LinkedIn, Twitter, etc.)

These cookies may collect data across different websites and services.

3. How to Manage Your Cookie Preferences

You can manage your cookie preferences in several ways:

  • Cookie Settings Panel: Use our Cookie Settin gs page to allow or reject specific categories of cookies.
  • Browser Settings: Most web browsers allow you to manage cookies manually. You can choose to block or delete cookies via your browser settings.

Note: Disabling certain cookies may affect your ability to use some features of the website.

4. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with the new effective date.

5. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

HBI Office Plus

1162 Osler Street

Regina, SK

S4R 5G9

Email: websales@hbiop.com

Phone: 306-757-5678